An important update for our US customers
The US have announced a suspension of the de minimis exemption, which previously allowed duty-free entry for all shipments valued under US$800.
From 29 August 2025, all shipments, regardless of value, may be subject to customs duties and tariffs. These are additional to the cost provided at checkout and are the responsibility of the customer.
This may be applied as a percentage of the product’s customs value or a fixed fee per unit/shipment, regardless of value.
As of 26 August 2025, Australia Post have temporarily suspended postage of parcels to the US and Puerto Rico until further notice.
Postage services remains available with DHL Express. Please note customs duties and tariffs may still apply with this service.
For confirmation of the duties, tariffs and fees that may affect your order, please contact U.S. Customs and Border Protection before ordering.
Processing times may also be impacted during this time.
Shipping options
Australia
Free Express shipping for orders $99 AUD and up.
For orders below $99 AUD, the shipping cost will be calculated at checkout.
International (outside Australia)
- Free Standard shipping for orders $150 AUD and up.
- Free Express shipping for orders $250 AUD and up.
For orders below these amounts, the shipping cost will be calculated at checkout.
- DHL Express (5-7 business days)
- AusPost Express Post (10-14 business days)
- AusPost Parcel Post (14-21 business days)
The above timeframes are estimates only and we cannot make any guarantees.
Import taxes and duties
Please note international orders may incur import taxes, duties and/or tariffs by your local customs authority. These are additional to the item and shipping costs and are the responsibility of the customer.
View our full Shipping policy here.